To customise your portal, select Support in the navigation bar and open a ticket containing the hyperlinks and images required.
The following look and feel customisations can be made to the Self-Service portal:
Customisation | Location | Description | Filetype | Expected Dimensions |
|---|---|---|---|---|
Your favicon | The URL field in the browser, on the browser tab or window title, or as your browser icon when the page is in focus. | Favicon image. | SVG | Any, but height and width must be equal |
Your splash logo | Login/forgot password page (see image below). | Logo image. | SVG (or PNG) | 400px x 100px (maximums) |
Your navigation logo | At the top of the navigation bar. | An icon-sized image to represent your brand. | SVG (or PNG) | Any, but height and width must be equal |
Your footer logo | In the footer of every page. | Logo image. | SVG (or PNG) | Max height 30px |
Primary Brand colour | Call-To-Action (CTAs) buttons. | The background colour for CTAs. | N/A | N/A |
Navigation bar background colour | The left navigation bar. | The background colour of the left navigation bar. By default, this is set to use your primary brand colour. | N/A | N/A |
Your Brand name | On the Build tile buttons for provisioning compute on Proximity Cloud. | Text on the buttons. | N/A | N/A |
Your Brand name | In the title of the Build forms that enable you to configure and order a Compute Item. | Text in the title of a Build form. E.g. Configure your new [Your Brand name] Virtual Private Server | N/A | N/A |
Your Brand name | In the Cloud column on the Usage Reports page and in downloaded Usage Reports. | [Your Brand name] instead of Proximity Cloud in the Cloud column. | N/A | N/A |
Additional fields
As well as the look and feel customisations listed above, you can also request customisations to certain textfields and link targets throughout the portal.
Customisation | Portal Pages | Reference in this document for an example screenshot of default branding | Default Value |
|---|---|---|---|
Sales Email address | Support | ||
Billing Email address | Support | ||
Support Email address | Support | ||
User Manual menu option visibility and link target | User menu (top right of all portal pages) | User Manual is visble, and points at the manual on the Beeks website. This menu option can be removed, or the link target can be altered. | |
Copyright text | Login / forgot password pages | © [current year] Beeks Financial Cloud Group plc | |
Terms of Use link target | Login / forgot password pages | ||
Privacy Policy link target | Login / forgot password pages |
Other details
The Beeks team will also require the following information in order to onboard a client.
Billing and Sales Support email addresses.
Distribution list of email addresses that should receive maintenance emails.
A contact email address for users that have forgotten their username or that do not have an account.
Acceptance of the Beeks Privacy Policy and Terms and Conditions displayed on screen.