Beeks Analytics is a performance monitoring and analytics platform designed to provide deep, packet-level visibility into latency-sensitive trading and market data environments. By unlocking the ability to monitor in-depth network behaviour, message flows, and transaction latency with precision and in real time, Beeks Analytics enables Operations teams to rapidly detect, diagnose, and resolve performance issues.

This document is an operations guide for Beeks Analytics. Its purpose is to help our clients understand how to monitor the platform itself, interpret its operational health indicators, and recognise conditions that may affect the accuracy, completeness, or timeliness of analytics data.

Beeks Analytics can be deployed in different ways, including as a fully managed service operated by Beeks or as one or more Beeks Analytics appliances operated by the client or their infrastructure provider. In this context, an appliance refers to a physical server running Beeks Analytics software, deployed on Beeks-provided or client-owned hardware, and optionally equipped with specialised packet capture hardware.

This guide focuses on:

• What “healthy” operation of Beeks Analytics looks like.

• The key indicators and dashboards that should be monitored.

• Common operational failure modes and their symptoms.

• When and how to escalate issues to Beeks Support.